Nestled in the Dal Lake district of Durgjan, New Balmoral Castle Hotel is a 5-minute ride from such cultural places of interest as Zero Bridge. A private parking garage is available on site.

The botel is located a 25-minute stroll from Kathi Darwaza and at a distance of 4.5 km from Pari Mahal. Religious sights in the area include Pather Mosque (2.2 km) and Roza Bal Shrine (1.5 km). Visit Dal Lake, approximately 10 minutes by car from this Durgjan hotel, and feel complete harmony with the nature of India. Mirzabagh Veg Boat Dock is within short walking distance of New Balmoral Castle Hotel.

The rooms comprise a balcony and a sitting area complete with a trouser press and climate control, as well as a flat-screen TV with satellite channels and wireless internet. They are appointed with a sofa and a writing desk, and also feature a mini-bar. Bathrooms include a separate toilet, a bath, and a sink, along with comforts such as shower caps and towels.

There is an à la carte restaurant on the site the New Balmoral Castle Durgjan. The property is at a distance of 2.4 km from Shamyana Restaurant serving Asian dishes. For those travelling from afar, Sheikh Ul Alam International airport is 21 minutes' drive away.